Switchboard and Call Centre Answering Services

The places where customers communicate with companies the most are undoubtedly telephones.

Switchboard and Call Centre Answering Services

Switchboard and call centre reception services are services that help businesses manage incoming calls in the most efficient way. Thanks to these services, businesses can direct calls quickly and accurately, increase customer satisfaction and reduce costs.

Call Answering

Calls are answered automatically or by the operator.

Call Forwarding

Directing calls to the relevant department or person.

Call Waiting

Keeping calls on hold and returning to the relevant person.

Call Recording

Voice recording of calls.

Welcome announcements are the first areas for companies to listen to customers calling by phone.

Efficient management of calls

Thanks to switchboard and call centre reception services, businesses can manage incoming calls more efficiently. Thanks to these services, businesses can direct calls quickly and accurately, increase customer satisfaction and reduce costs.

Increasing Customer Satisfaction

Thanks to switchboard and call centre reception services, businesses can increase customer satisfaction. Thanks to these services, businesses can meet calls in a friendly and professional manner, quickly resolve customer complaints and problems, and better meet customer expectations.

Welcome Announcements;

The text that will introduce your company should be well constructed.
The voice tone, diction and emphasis of the person who voices the welcome announcement should be clear and clear.
The background music used should be selected in accordance with your company.
The volume should not be too high or too low.
The menus to be included in the welcome announcement and the units to be directed should be compatible with your company and the order should be determined accordingly.
The welcome announcement should be well edited and should not be too long.

Strong Connections, Impressive Call Centre Solutions: We serve Turkey’s leading brands!

Our most important priority in all our products and services is the satisfaction of our customers.

You Can Trust Us

Our company is at your service with years of knowledge and experience in its field of activity.

Strong Infrastructure

Geographical backup, 99.99% Network Uptime and 99.80% Hardware Uptime guarantee under Standard SLA, 100 Mbit Bandwidth

300% Increased Performance

Easy integration with all structures, fast flexible developable structure, use your resources efficiently with different campaign setups, save time and money

Switchboard and Call Centre Answering Services