Live Support
Your visitors can get live support service 24/7.
Your visitors can get live support service 24 hours a day, 7 days a week
SpeakUC live support module includes mobile application and simultaneous messaging application suitable for your web pages. Monitor your site’s visitor traffic instantly and evaluate the analyses of visitors.
Use the triggers in the Live Support software to track the pages where visitors are located and send notifications about the products or pages they are on.
When your visitors press the support request button, greet them with a simple interface that is easy to use. Our technical team will assist you with live support and other technical aspects of SpeakUC services.
Special Design for You
Tailor the look completely to your own web page using the customisable Chat Window, with different layouts and themes, each website having its own corporate identity.
Easy Installation
You can add it to your web page in just 5 minutes. If you want, we provide free support for this. Immediately while your visitors are browsing your website, you can send them attention-grabbing messages and start the interaction
Screen Sharing
Speed up your communication with your customers with Live Support Screen Sharing. You can increase your satisfaction by directing them in the shortest and fastest way. You can provide a unique customer experience with Screen Sharing.
Ease of integration
Our Live Support Application easily integrates with all your applications such as CRM, ERP, E-Commerce with our API codes and you can get much faster results by providing information flow from your own communication channels.
We integrate into your applications with our advanced Live Support plugin, web services and API interface
Improve Your Support Calls
Ensure that your customer representatives do not miss messages from visitors by using the advanced call distribution system. Respond to customers immediately and turn sales leads into final sales.
Keep your communication with your customers at the highest level.
SpeakUC offers real-time messaging capability within your web page and mobile application. It allows you to track instant visitors on your site and get detailed reports and analyses of visitors. Thanks to the Live Support plugin, instantly track the pages where visitors are located and send notifications within the framework of the rules you set.
Strengthen your customer communication with user-friendly screens
Ensure that your customers have an excellent customer experience by responding quickly when they access from mobile, desktop, tablet devices, analyse and report all of your live support data in detail.
- Special interface for your company
- User-friendly interface
- Advanced support call deployment
- Ready answer
- Action texts
Don't keep your customers waiting
Don’t keep your customers waiting, greet them instantly when they access from mobile and tablet devices and make their customer experience flawless.
Keep your communication with your customers at the highest level.
SpeakUC offers real-time messaging capability within your web page and mobile application. It allows you to track instant visitors on your site and get detailed reports and analyses of visitors. Thanks to the Live Support plugin, instantly track the pages where visitors are located and send notifications within the framework of the rules you set.
Improve Your Support Calls
Ensure that your customer representatives do not miss messages from visitors by using the advanced call distribution system. Respond to customers immediately and turn sales leads into final sales.
Create ready answers
Use the SpeakUC quick message feature. Make your customers feel special by responding to their messages as quickly as possible. By activating canned responses, you can quickly implement predetermined messages and save time
Prepare Action Texts
Determine the flow of the calls. Create your own automated messages such as greeting, contact information, providing feedback, ending the call and leaving the call from the moment the Live Support window opens until it ends. Manage conversations with action texts in every interaction.
Turn Your Visitors into Happy Customers
When your customers visit your website or mobile app, establish warm sales communication with them as if they were in your store. Increase sales and customer support by using Live Support. Increase engagement and send customised messages to your customers.
You Can Trust Us
Our company is at your service with years of knowledge and experience in its field of activity.
Strong Infrastructure
Geographical backup, 99.99% Network Uptime and 99.80% Hardware Uptime guarantee under Standard SLA, 100 Mbit Bandwidth
300% Increased Performance
Easy integration with all structures, fast flexible developable structure, use your resources efficiently with different campaign setups, save time and money
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